Our Services

Expert Consulting Services Focused on Results, Speed, and Sustainability

Mergers & Acquisitions

BGI has assisted clients in M&A representing over $3 billion. Our clients experience exceptional ROI and deliver additional enterprise value that can be used for future growth or investment. 

Do you need to evaluate your market options? Do particular service lines or product lines have more promise? Have competitive conditions changed? Does the cost of capital demand that you consider M&A?

M&As are one of BGI’s strongest skills. We handle strategy, financial modeling, contract analysis, negotiation, and much more.

Post-Merger Integration

Why do some mergers and acquisitions not reach their intended ROI?

Some blame execution, others unforeseen circumstances. BGI clients experience smoother transitions with higher ROI. Our professionals are frequently asked to speaking engagements, but our success lies in our methodology and industry leading professionals.

Technology Services

We develop a prioritized model of initiatives and then create a roadmap for the organization to rally around and achieve. Our planning services include web, back-office, ERP, collaboration, and organizational areas. Taking into account each client’s criteria for improvement and the level of difficulty, we show you how to improve business results and customer satisfaction using technology as a tool. Our timed roadmaps are developed with the people, and resources in mind so that the plan is achievable.

Broadwell Group provides services to help you plan, design, and implement technology to improve your business.

Organizational Optimization

We know that organizations are focused on multiple priorities, so we balance the rational, emotional, and political dimensions of change in our thinking. 

Talking about change is one thing… actually making it happen is much more difficult. We bring the tools, experience, and discipline to ensure the right changes take hold in your organization. We develop solutions in org design, skills & capabilities, training, performance, and bonus systems. 

Operational Performance

We specialize in analyzing, designing and implementing creative solutions for our customers. Our approach is built on working at all levels of the organization, not just with executives.

We build on a company’s strengths, fix weaknesses, and show you how to compete better. We focus on sales, marketing, order fulfillment, supply-chain, procurement, distribution, and back-office

Project Management

Project management is a crucial discipline for successful implementation of initiatives. Our teams initiate, plan, execute, control, and close the gaps alongside your project leaders. We achieve specific goals that meet specific success criteria based on the initiative parameters. With years of experience leading PMO’s during post-merger integration and project initiatives, we get things done in less time – resulting in less project stress and cost savings to your bottom line.

The Joint Commission Support

We offer you an independent support system to prepare for The Joint Commission surveys, requirement assessments and visits and protect your accreditation. Partnering with your clinical and leadership staff to identify opportunities for improving your quality of care and correcting deficiencies before the TJC surveyors arrive.

During the entire process, we are an independent set of eyes that let you see how well your facility is meeting TJC requirements. BGI’s mock survey teams use professional MDs, PAs, NPs and RNs supported by other clinical and seasoned non-clinical specialists as needed. Seamlessly blending with your staff working collaboratively, we guide your staff through a series of recurring actions and events so they know exactly what to expect and are well prepared when the TJC inspector comes to review their unit.

“Being prepared and organized for an accreditation survey is critical to success.”

What BGI Reviews

Our surveyors provide a comprehensive review of key operational and clinical areas to help ensure Joint Commission readiness:

  • Patient care practices

  • TJC compliance across all required standards

  • Inpatient and outpatient facility operations

  • Staff preparedness and training

  • Infection control and prevention

  • Policies, procedures, and documentation

  • HIPAA and patient privacy requirements

  • Medical and personnel files, including credentialing

Facility Experience

We support a wide range of healthcare facilities, including:

  • Hospitals

  • Ambulatory Surgery Centers

  • Dialysis and Infusion Centers

  • Radiology Clinics

  • Outpatient Centers

  • And more

Joint Commission Prep

Why do some hospitals ace the TJC survey?

Our gold plated services include planning, mock surveys, grass-roots engagement, project management, and shoulder-to-shoulder prep with you.  It’s the difference in a success and failure of a survey

5 Joint Commission Hospital Accreditation Survey mistakes to avoid:

  • Failing to develop a culture of safety and quality
  • Not being prepared
  • Failing to meet environment of care and life safety standards
  • Failing to maintain records
  • Lacking sufficient performance improvement plan

The BGI team is your dedicated partner in assessing needs, creating workflows, managing change, and supporting the roll out of compliance changes at your individual sites.

Our Process: How We Help You Prepare

Mock Surveys
Simulated TJC reviews using current evaluation tools to identify strengths and areas for improvement.

Tracer Methodology
We follow patient journeys from admission to discharge to test real-world compliance with standards.

Staff Readiness Q&A
Interactive sessions help your team respond clearly and confidently in high-pressure survey situations.

Customized Checklists & Chart Audits
We use tailored checklists across the 18 TJC areas and double-check that charting is signed, dated, and complete.

Ongoing Coaching & Support
We provide targeted mentoring, preparation strategies, and hands-on guidance throughout the process.

Executive-Level Oversight
We offer project management and advisory services to ensure leadership is informed, aligned, and survey-ready.

Medical Services

Our Partnerships with Healthcare Yield Results

IT Application Reduction:

Reduced number of applications by 60+, while streamlining processes adding 20% volume with additional staffing

Improved data integrity and access, IT maintenance costs, user licenses, training, and staff costs

  

Supply Chain Improvements:

$15M savings in a three hospital system via supply chain analysis, reduced complexity via physician preference cards, and substituted item-by-item & specialty-by-specialty.

Patient Throughput & Access:

Improved revenue cycle with ROI of 90% with acquisitions of multiple imaging centers, including more than 40% cost savings in back-office savings.

Reduced Patient wait times by 78%

Modified documentation flow to realize 1 additional patient per provider per day

Eliminated 5000+ hours of non-value add work process in a single impatient department

 

Healthcare System Services

Our Partnerships with Healthcare Yield Results

CXO Advisory:

Confidential assistance to CEO’s, COO’s, and CIO’s; analysis, strategy, recommendations, decision-making assistance, compliance advisory, workflow, physician alignment

Mergers & Acquisitions:

Develop strategic roadmap of acquisitions, conduct due diligence, assist in negotiations and analysis, and prepare a business case for board approval

Post-Merger Integration:

Assist healthcare organizations to integrate acquisitions, achieve stated goals and improve performance

Performance Management Office & Program Management:

Manage and lead complex programs involving hospital and physician operations including productivity, back-office, physician relations, supply-chain, human resources

IT Planning & Implementation:

Prioritize multiple needs for an organization and develop an IT 2-year roadmap: project management, implementation assistance, tactical and strategic analysis, infrastructure assessments, security solutions

Operational Improvement:

Improve profit or efficiency of any organization: assessments and benchmarking, system requirements, value assessment, inventory improvements, procurement, supply chain, vendor relations, financial analysis

Billing Office & Revenue Cycle:

Provide billing and claims denial interim and express services in order to improve cash flow and reduce backlog.

Physician Alignment:

Recruit physicians and provide alignment and onboarding for current physician network and staff. Communications and assistance with initiatives such as rollouts, joint commission, technology, training and voice-of-the-physician.

Interim Management:

Provide executive and management personnel for interim assistance to clients. Finance, marketing, accounting, operations, clinical leadership, supply chain, billing, support services, service line management.

We are ready to assist you and your team to navigate any challenges you're facing!

Lets get to work!